On the initial Secure Login page where you enter your User ID and on the following page where it asks for your password, there is a Forgot Password link.There are few different ways to reset your password on the new site interface: In order to unlock your access to the new eBanking platform, you must call the credit union at 35. This link has instructions on how do that for different browsers. You need to clear your browser cache and cookies. I'm getting a 404- File or directory not found message